iSyndica, an online microstock distribution service, recently announced it’s closure. Despite their prices that were considered high by the microstock contributing community, iSyndica service attracted many serious microstock photographers, vector artists and videographers. With the service shutdown all the contributors’ portfolios, their associated metadata and the sales stats will be permanently lost. iSyndica is scheduled to shutdown on October 10 2010.

iSyndica is closing

IMPORTANT

If you have an iSyndica account I suggest you to download all the dump files that iSyndica offers (see iSyndica’ answers below). Probably we can help you to utilize this information with your portfolio. If such an option is of your interest drop a comment here. The more interest we see the bigger is the chance we’ll make it happens.

Would not it be great just to ‘export’ your online portfolio with all it’s metadata and the associated sales stats and use it with ProStockMaster/Pixamba software? With a little help from iSyndica team we probably could do that too.

Since the latest iSyndica’ announcement I am getting many emails from the iSyndica customers. The most frequent questions are:

- Will you guys support custom FTP?

Yes we will. This feature is currently in the development and will be a part of our next major release, which is scheduled for October 2010.

- Do you plan adding more agencies?

Yes we do, and a few of them are already in the pipeline.

- Will you support video and vectors upload?

Yes we will, from mid-November 2010.

Here is he original closure announcement like it looks on iSyndica web site http://www.isyndica.com at the moment of writing (Sept 28 2010):

iSyndica is closing

We wish to thank all of you for your support over the past 2 years. Unfortunately, we have, for many reasons, decided to discontinue the service, with an effective last day set to October 10, 2010.

We have compiled the list of Q&As below to help you understand our handling of the situation. Further contact will also be made on a one-to-one basis within your iSyndica account and by e-mail.

How long will the service remain available?

Service will remain available and operational until October 10, 2010 at 23:59:59 UTC. However, effective immediately, you will no longer be able to place orders for credits or storage, or change your subscription. Note that FTP uploads will no longer be allowed as the FTP server will now be used to allow you to provide you access to backup information as well as letting you dump a backup of your catalog that you may re-download to your computer.


Will I get a refund?

Yes. On October 10, 2010, your subscription and credit balance will be tabulated to provide you with a pro-rated refund. Information will be made available in your account detail pages and you will further be contacted to arrange for the refund.


Will you pay my affiliate balance?

Yes. Your affiliate credits will be paid out as part of your final refund.


Will there be any payout limit?

No. There will be no payout limit: we will honor our obligations in full and refund you all that is owed to you.


What happens to my files online?

You can download your files from your account individually, or use a custom FTP connector to export them to a server under your control. If you run out of credits for this operation, please contact us and we will arrange for an export of your files.
After October 10, 2010, all files will be deleted permanently from iSyndica.


Can I download a backup of my file catalog?

Yes. If you do not have an external FTP server available, you can use iSyndica’s FTP to syndicate any file you wish to backup there, then download them to your computer. Visit your FTP account settings to get your login information and configure a generic FTP connector on your Channel List. Then syndicate all the files you wish to download. Once syndication is complete, simply connect using your favorite FTP client and download your files.


Can I get a data dump of my metadata?

Yes. Also on your FTP account, you will find a tab-delimited dump of all your metadata, keyed from the name of the files you uploaded. The file is named Metadata.tab.txt.


Can I get a data dump of my syndication history?

Yes. Also on your FTP account, you will find a tab-delimited dump of all your item syndication, keyed from the name of the files you uploaded and target agency to which you sent the file. The file is named Syndication.tab.txt.


Can I get a data dump of my reporting data?

Yes. Also on your FTP account, you will find a tab-delimited dump of all your reporting data that you may import in Excel or any spreadsheet program. This dump will contain additional information that was not made available on your general report summary, such as image references on each agency (with link to the display page for the item), license type, etc. The file is named Reporting.tab.txt.


What about my private information?

Your information will be erased from the system before we even close our hosting account, to ensure your privacy. We will not sell your email address or anything. By all means, feel free to change your agency login information – it is a good practice to change your password ever once in a while.


What about my Amazon or Paypal subscription?

Within a few hours, all payment subscriptions will be permanently canceled. You will no longer be charged for anything. You may receive a notification e-mail from Amazon or Paypal (respectively) informing you of the cancellation.

Who do I contact if I have further questions?

Please send an e-mail to our support group and we will do our best to address your inquiry.


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